777jay Privacy Policy
Your personal data deserves proper protection. This Privacy Policy explains exactly what information 777jay collects from Bangladesh players, why we collect it, how it is stored, who may access it, and what rights you hold as a data subject. Please read this document before creating your account.
Who We Are & Scope of This Policy
This Privacy Policy ("Policy") describes the personal data that 777jay collects when you visit our platform, create an account, make a deposit, place a bet, or otherwise interact with our services. It also explains the legal basis on which we process that data, how long we retain it, and the rights available to you as a data subject. By registering an account or continuing to use the 777jay platform, you acknowledge that you have read and understood this Policy.
This Policy applies to all personal data collected through the 777jay website, mobile-optimised platform, customer support channels, and any promotional communications we send. It does not apply to third-party websites that may be referenced or linked from our platform — those sites operate under their own privacy policies for which 777jay bears no responsibility.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
What Personal Data We Collect
777jay collects personal data through several channels: directly from you when you register or interact with the platform, automatically when you browse or play, and occasionally from third-party identity verification and payment partners. The categories of personal data we may collect are described below.
Identity & Registration Data
- Full legal name as it appears on your government-issued identification.
- Date of birth — collected to verify that you meet the 21+ age requirement.
- Residential address, including city, district, and postal code within Bangladesh or your country of residence.
- Email address used to register and receive account communications.
- Mobile phone number, which may also be used for two-factor authentication.
- Username and encrypted password for account access.
- National ID Card (NID) number or passport number — collected only during the identity verification (KYC) process.
Financial & Transaction Data
- Deposit and withdrawal history, including amounts in Bangladeshi Taka (৳), timestamps, and transaction reference numbers.
- Payment method identifiers — for bKash and Nagad, this is the registered mobile wallet number; for Visa/Mastercard, this is the partial card number (last four digits only); for Dutch-Bangla Bank and BRAC Bank, this is the account number suffix.
- Wagering and gaming history, including game titles, bet amounts, win/loss outcomes, and session durations.
- We do not store full card numbers, CVV codes, or full bank account numbers. Full payment credentials are handled exclusively by our PCI-compliant payment processors.
Technical & Usage Data
- IP address and approximate geolocation derived from it.
- Device identifiers, browser type, operating system version, and screen resolution.
- Session logs, including pages visited, features used, time on page, and clickstream data.
- Cookie identifiers and similar tracking technologies — see the Cookies section below for full details.
- Referral source data where applicable (e.g., the URL from which you arrived at 777jay).
Communications Data
- Content of customer support messages you send to us, including any attachments or screenshots.
- Survey or feedback responses where you choose to participate.
- Records of your promotional preferences and marketing consent choices.
How 777jay Uses Your Personal Data
777jay processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we process personal data are described below, together with the legal basis that justifies each processing activity.
Account Management & Service Delivery
We use your identity and contact data to create and administer your 777jay account, verify your identity and age, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, provide access to casino games and sports betting markets, and deliver customer support. Legal basis: performance of a contract.
Legal Compliance & Fraud Prevention
We are legally and operationally obligated to verify player identities, monitor for suspicious activity, screen against financial crime watchlists, and comply with applicable anti-money laundering (AML) requirements. Transaction and identity data is used for these purposes. Legal basis: legal obligation and legitimate interests.
Marketing & Promotional Communications
Where you have given explicit consent, we may send you promotional emails, SMS notifications, or in-platform messages about bonuses, new game releases, cricket betting offers during BPL or T20 seasons, and other 777jay promotions relevant to Bangladesh players. You may withdraw consent at any time by contacting our support team. Legal basis: consent.
Platform Improvement & Analytics
Aggregated and anonymised usage data helps us understand how players navigate 777jay, which games are most popular, and where we can improve performance or user experience. This data does not identify individual players in its processed form. Legal basis: legitimate interests.
Responsible Gaming Monitoring
We analyse wagering patterns, session length, deposit frequency, and self-exclusion records to identify players who may be at risk of gambling-related harm, in line with our responsible gaming commitments. This processing is in your interest and is a core part of our platform obligations. Legal basis: legitimate interests and player protection.
Who We Share Your Data With
777jay does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. We share personal data only where strictly necessary to deliver our services, comply with legal obligations, or protect the platform from fraud and abuse. The categories of third parties with whom data may be shared are as follows.
Payment Processors
Transaction data is shared with our partner payment processors — including bKash, Nagad, Rocket, Upay, and the card networks (Visa, Mastercard) — solely to execute your deposit or withdrawal instruction. These partners operate under their own privacy policies and are independently responsible for data they hold within their own systems.
Identity Verification Providers
To fulfil our KYC obligations, we may share identity documents and personal details with specialist third-party identity verification services. These providers are contractually bound to process your data only for the purpose of verification and to maintain appropriate security standards.
Game Content Providers
Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi supply the game software and live dealer infrastructure accessible through 777jay. These providers may receive a limited set of session data — typically a session token and game outcome — necessary to deliver the game experience. They do not receive your full identity profile unless required for compliance purposes.
Regulatory & Law Enforcement Bodies
Where required by a valid court order, subpoena, regulatory directive, or other legally binding authority, 777jay will disclose personal data to the relevant body. We will notify affected account holders of such disclosures where we are legally permitted to do so.
No sale of personal data: 777jay has never sold player personal data to data brokers, advertising networks, or any third party for commercial profiling purposes, and we have no intention of doing so. Your data is used only to run this platform and keep it safe.
Cookies & Tracking Technologies
777jay uses cookies and similar browser-based storage technologies to make our platform function correctly, remember your preferences, and understand how the site is used. The table below summarises the types of cookies we deploy.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, login state, CSRF protection | Session |
| Functional | Language and display preferences, last-visited game category | 30 days |
| Analytics | Aggregated page-view and usage statistics (anonymised) | 90 days |
| Security | Fraud detection signals and device fingerprinting | 180 days |
Essential cookies are strictly necessary for the platform to function and cannot be disabled. You may manage functional and analytics cookies through your browser settings. Disabling certain cookies may affect the performance or availability of some platform features. We do not deploy third-party advertising or retargeting cookies.
Data Retention Periods
777jay retains personal data for only as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Where data is no longer needed, it is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
Retention Schedule
- Account and identity data: Retained for the duration of your account relationship plus a minimum of 5 years after account closure, in line with standard AML record-keeping requirements.
- Transaction records: Retained for a minimum of 5 years from the date of each transaction.
- Customer support communications: Retained for 2 years from the date of the last interaction in a support thread.
- Marketing consent records: Retained for 3 years from the date of last consent or withdrawal of consent, whichever is later.
- Technical and usage logs: Retained for 90 days in identifiable form; anonymised aggregate data may be retained indefinitely for analytical purposes.
- Self-exclusion records: Retained permanently or for the duration specified in the self-exclusion agreement, to prevent re-registration during the exclusion period.
How We Protect Your Data
777jay takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.
Security Measures in Place
- SSL/TLS encryption: All data transmitted between your device and the 777jay platform is encrypted using industry-standard TLS 1.2 or higher.
- Password hashing: Account passwords are stored as salted cryptographic hashes. Plain-text passwords are never stored or transmitted.
- Access controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff who handle player data are trained in data protection obligations.
- Infrastructure security: Our servers are hosted in secure, access-controlled data centres with continuous monitoring, intrusion detection systems, and regular security auditing.
- Two-factor authentication (2FA): Available to all 777jay account holders and strongly recommended to protect your login from unauthorised access.
While we invest significantly in security, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own login credentials. If you believe your account has been compromised, contact our support team immediately using the email address shown in the footer.
Your Data Subject Rights
As a player whose personal data is processed by 777jay, you hold a number of rights with respect to that data. We are committed to honouring these rights promptly and without undue friction. To exercise any of the rights described below, please contact our support team at the email address shown in the footer of this page.
We will respond to all verifiable data subject requests within 30 days of receipt. Where a request is complex or numerous, we may extend this by a further 60 days but will notify you within the initial 30-day window. We may need to verify your identity before processing your request.
Protection of Minors
777jay does not knowingly collect personal data from individuals under the age of 21. Our platform is strictly intended for adults aged 21 and above. Age verification is carried out during the registration and KYC process. If we become aware that personal data has been collected from a person under 21 years of age, we will delete that data immediately and close the associated account.
If you are a parent or guardian and believe that a minor has registered an account with 777jay without your knowledge, please contact our support team without delay using the email address shown in the footer.
21+ Only. Creating an account at 777jay while under 21 years of age is a serious breach of our Terms & Conditions and will result in immediate account closure and forfeiture of any balance.
Changes to This Privacy Policy
777jay reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the "Last updated" date shown at the top of this page and, where the changes significantly affect your rights, we will provide a prominent notice on the platform or notify you directly via the email address registered to your account.
Your continued use of the 777jay platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically so that you remain informed about how your data is handled.
For any privacy-related enquiries, correction requests, or to exercise any of your data subject rights, contact the 777jay privacy team at the support email address shown in plain text in the footer of this page. Do not attempt to use the email address as a clickable link — it is displayed as plain text only.
Questions or Concerns?
If you have questions about how 777jay handles your data, or if you want to review the full Terms & Conditions, our support team is ready to help during Bangladesh Standard Time hours.
Read Terms & Conditions Visit the FAQ Go to 777jay Login